Returns & Exchanges
At Frøya Organics, we want you to be completely satisfied with your sustainable beauty ritual. If you are not happy with your purchase, we offer a 30-day window for returns on all unopened and unused organic products.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the unused items in their original eco-friendly packaging, ensuring that all protective seals remain intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing