Frequently Asked Questions
Everything you need to know about our organic beauty rituals.
Are Frøya Organics products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and crafted with 100% natural, plant-based ingredients specifically chosen to soothe and nourish even the most sensitive skin types.
How long does shipping take?
We process orders within 24-48 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
Is your packaging sustainable?
Absolutely. We use recyclable glass bottles, bamboo caps, and FSC-certified paper boxes printed with soy-based ink to minimize our environmental footprint.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.
Are your products cruelty-free and vegan?
Yes, Frøya Organics is proud to be 100% cruelty-free and vegan. We never test on animals, and we do not use any animal-derived ingredients like beeswax or carmine.
How should I store my organic skincare products?
To maintain potency and freshness, we recommend storing your products in a cool, dry place away from direct sunlight and ensuring the lids are tightly sealed after each use.